At Polaris our DNA started with co-founders Edgar Hetteen, his younger brother Allan and his close friend David Johnson who had somewhere to be and no way to get there. 65 years later, you still see that drive, ingenuity, and pioneering spirit in everything we do.

Sr. Manager, Product Safety & Quality (PG&A)

Location: Plymouth, Minnesota US


Job Number: 4546

Requisition Number: R3257

Position Title:

External Description: At Polaris Inc., we have fun doing what we love by driving change and innovation. We empower employees to take on challenging assignments and roles with an elevated level of responsibility in our agile working environment. Our people make us who we are, and we create incredible products and experiences that empower us to Think Outside.


The Senior Product Safety & Quality Manager is responsible for executing the Polaris Quality Policy and Personal Quality Commitment in PG&A ORV Manufacturing, Engineering, Product Safety / Regulatory Compliance & Post Sales Surveillance quality strategy, standards, and systems. Also responsible for evolving and sustaining a culture of customer centric Product Safety and Quality. This new leader will be responsible for driving significant improvements to PG&A ORV's product safety and quality through the implementation of applicable elements of the Polaris Quality Operating System. The person should exhibit a managerial style promoting openness, problem ownership, data driven decision-making and teamwork.


Quality System & Audits

  • Lead the standardization of the quality processes and procedures related to manufacturing, engineering and product assurance, utilizing, wherever possible, existing Polaris standards and programs (I DECIDE QUALITY, EPIC, CAPA, etc.).

  • Define, deploy, maintain and audit the quality management system and quality programs.

  • Assess and execute on integration of lessons learned into DFMEAs, PFMEAs, and Control Plans. Ensure error proofing is executed and effective to close corrective action reports.

  • Ensure corrective and preventative actions are completed thoroughly and on time.

  • Create customer centric metric dashboard and escalation process.

  • Develop and manage supplier development process.

  • Develop quality deliverables, scorecard and audit for New Product Development Process.

  • Ensure requirements are met for Product Safety & Regulatory Compliance.

  • Participate in Global Product Safety & Quality (GPSQ) staff meetings.

Concern Resolution & Continuous Improvement

  • Identify and address systemic root causes and errors.

  • Build lessons learned into FMEAs (both Design and Process), and Control Plans.

  • Assess solution effectiveness and report resolution to executive team.

  • Point person for major rework / field issues; work cross functionally to address field issues.

  • Develop plans and interact cross-functionally to ensure product safety considerations are being appropriately addressed in the design & manufacturing of PG&A ORV products.

  • Lead PAP team to monitor, track, trend, prioritize and escalate customer concerns. Support regulatory agency reporting requirements through defined Polaris processes.

  • Provide PG&A ORV direction on decisions regarding product safety and quality.


  • Align metrics with Polaris and lead monthly Quality Management Review (QMR) process.

  • Train in structured problem-solving methods and tools, issue reporting and escalation.


  • Bachelor's Degree in Engineering or related field required; advanced degree preferred.

  • 10+ years' experience in a manufacturing, quality and/or engineering environment.

  • Must have 5+ years in a quality leadership role with demonstrated success.

  • ASQ Certified Quality Manager a plus

  • Strong understanding and ability to implement Quality and Lean Principles and tools.

  • Excellent interpersonal skills, especially communications skills (oral and written); demonstrated ability to influence the behavior of peers and others outside the direct reporting line.

  • Creative and innovative thinker; demonstrated ability to initiate, lead and sustain change.

  • Strong data-driven decision-making skills.

  • Project Management skills and experience.

  • Excellent Microsoft Office skills.


  • Standard manufacturing environment.

  • Ability and willingness to travel up to 20% of time, travel can fluctuate according to business need.

We are an ambitious, resourceful, and driven workforce, which empowers us to Think Outside. Apply today!

About Polaris

As the global leader in Powersports, Polaris Inc. (NYSE: PII) pioneers product breakthroughs and enriching experiences and services that have invited people to discover the joy of being outdoors since our founding in 1954. With annual 2019 sales of $6.8 billion, Polaris' high-quality product line-up includes the Polaris RANGER®, RZR® and Polaris GENERAL side-by-side off-road vehicles; Sportsman® all-terrain off-road vehicles; Indian Motorcycle® mid-size and heavyweight motorcycles; Slingshot® moto-roadsters; snowmobiles; and deck, cruiser and pontoon boats, including industry-leading Bennington pontoons. Polaris enhances the riding experience with parts, garments, and accessories, along with a growing aftermarket portfolio, including Transamerican Auto Parts. Polaris' presence in adjacent markets includes military and commercial off-road vehicles, quadricycles, and electric vehicles. Proudly headquartered in Minnesota, Polaris serves more than 100 countries across the globe.

EEO Statement

Polaris is an Equal Opportunity Employer and will make all employment-related decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, marital status, familial status, status with regard to public assistance, membership or activity in a local commission, protected veteran status, or any other status protected by applicable law.

City: Plymouth

State: Minnesota

Community / Marketing Title: Sr. Manager, Product Safety & Quality (PG&A)

Company Profile:

EEO Employer Verbiage:

Location_formattedLocationLong: Plymouth, Minnesota US

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